A social media campaign is kicking off to find out how many people are keen to work in customer service contact centres that may be coming to Hawke’s Bay.

Business Hawke’s Bay, Hastings District Council, Napier City Council and other agencies are working with local social media company, Social Kiwi to reach residents 18 years and over to develop a ‘big picture’ view of the potential employee pool, and what level of customer service experience exists within the region.

This information will be used to strengthen approaches by local agencies to businesses considering setting up or moving contact centre services to Hawke’s Bay.  It will also allow direct access to potential employees once those businesses set up here, as those who respond to the survey can elect to include email contact details.

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